Table of Contents
Internal Staff Management
Scenario 1: Create New Internal Staff from the Menu
- Go to the Internal Staff menu
- Click Quick Add button in the search screen
- This will open a popup
- Provide the details as per the steps given below
Fill Staff Detail
In the General tab
- Account name: Staff name
- Address: Address that is required for accounting, communication and printing, Provide street address, city, country and pincode as needed
- Title, First name, last name: These are the details of the contact person, they are auto filled by system from Account Name
- Mobile, Email: Important for communication with the staff, followups and maintaining relationship
- Staff Category: Category of the staff, example: Management, Worker, Staff.
- Worker Category: Select based on their role like Admin, IT, and if it is a worker then provide their skillset like: Assembly, Setter, Polisher, etc.
The address and contact details provided here will be added as a default address, and default contact for that account.
In the Tax tab
- Provide the tax id applicable as per the government rules
In the Personal Details tab
- Birth date: This information is used by the system to notify about an upcoming birthday
- Provide other personal details: Marriage date, zodiac, gender etc as necessary to provide a service to the staff
Scenario 2: Add more contacts or change default
If a staff has multiple contact: example contact details of the accounts person, or the secretary, then follow the below steps to add more contact
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- Open the staff record
You can search using various filters: Name, address, mobile, email, or staff id
Add more contact
After staff record is opened by following above steps
- Go to the tab labeled Contact / Address
- Find the button Add Contact and click
- This will open a popup
- Fill the following information: Contact type, Title, First name, Last name, Mobile, Email
- Click confirm button in the popup
- Click Save on top of the screen to save the changes made to the staff record
Edit existing contact
- Go to the tab labeled Contact / Address
- Find the contact that you want to edit
- Click on the edit button (looks like a pen)
- This will open a popup
- Make the necessary changes
- Change default contact: If you want to change the default contact then click on Set default for that contact in the popup
- Click confirm button in the popup
- Click Save on top of the screen to save the changes made to the staff record
Note: Default contact is used for display in the search screen and in the reports and prints
Scenario 3: Add more addresses or change default
If a staff has multiple address: example office address, home address, then follow the below steps to add more address
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- Open the staff record
You can search using various filters: Name, address, mobile, email, or staff id
Add more address
After staff record is opened by following above steps
- Go to the tab labeled Contact / Address
- Find the button Add Address and click
- This will open a popup
- Fill the following information: Address type, Street address, city, country, pincode
- Click confirm button in the popup
- Click Save on top of the screen to save the changes made to the staff record
Edit existing address
- Go to the tab labeled Contact / Address
- Find the contact that you want to edit
- Click on the edit button (looks like a pen)
- This will open a popup
- Make the necessary changes
- Change default address: If you want to change the default address then click on Set default for that address in the popup
- Click confirm button in the popup
- Click Save on top of the screen to save the changes made to the staff record
Note: Default address is used for display in the search screen and in the reports and prints
Scenario 4: Provide personal details
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- Open the staff record
- Go to the tab labeled Profile
- Provide the details as necessary
- Birth date: This information is used by the system to notify about an upcoming birthday
- Provide other personal details: Marriage date, zodiac, gender etc as necessary to provide a service to the staff
Note: It is important to get the consent of the staff to record the personal details
Alternate option for quick edit
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- In the account name column: Click on the Edit button next to the name
- This will open a popup to edit: General details, Tax and Personal details
- In the Personal Details tab: You can provide the birth date, and other personal details
- Make changes as necessary and click Confirm to save
Scenario 5: Identity card details
Provide details of ID Cards like Passport, Driving License, Tax ID, Company ID card.
To add ID Card details of staff follow the below steps:
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- Open the staff record
- Go to the tab labeled ID Card
- Click on button Add Identity
- A popup will open.
- Provide Name on the ID, Birth Date, Gender, ID Type, ID Number, Country, Location, Issued On, Expiry On
Note: This information can be used by HR for further automation
Scenario 6: Mark staff as duplicate
When a duplicate staff is created, or you find a duplicate entry from the past data
Follow the below steps to mark the staff as duplicate:
- Identify which staff record you want to be mark as duplicate and which will become the main
- Search the staff you want to mark as duplicate
- Click on the Edit button next to the name in the search screen to open quick editor popup
- In the popup you will see the label: Parent Id.
- In Parent Id, select the main staff.
- Click on Confirm button
Note: Duplicate entry will disappear from the main search screen and it will show under “Duplicate” section of the search screen
Scenario 7: Mark staff as inactive
If a staff is inactive for any reason and you do not wish to deal with it further. Instead of deleting the staff the better way is to change the status of the staff.
Follow the steps below to change the staff status:
- Go to the Internal Staff menu
- Search for the staff that needs to be modified
- Open the staff record
- Go to the tab labeled General
- Next to the label Status, there is an arrow, click on it
- Choose the status that is appropriate: Inactive, Expired, Resigned, etc
- and then Click Save button on top
Important Data Points
- Account Name should be correct as per the legal requirement
- Provide personal tax id of the staff.
- Worker Category has to be correct to show in worker dashboard
